Top-quality is our highest priority and the benchmark for everything we do. Our ultimate goal is to achieve zero failures. This high expectation is derived from our awareness of our responsibility to our customers, suppliers, and employees. We have introduced an integrated Total Quality Management (TQM) concept to achieve this goal, which encompasses all of the tools laid out in the Six Sigma management and Lean Manufacturing.

Quality Policy：

We are committed to quality excellence in support of our Vision to unlock the potential of photonics to enhance and enrich people’s lives and our Mission to be the global trusted photonics solution provider through innovation, operational excellence, and fast response. Guided by our Values — Quality, Integrity, Excellence, Courage — we commit to:

➢ Customer Focus & Applicable Requirements

Understand customer needs and satisfy all applicable requirements—customer, statutory, and regulatory—while striving to exceed expectations for quality, reliability, and service.

➢ Innovation, Robust Engineering & Defect Prevention

Advance photonics through robust design, precision manufacturing, and continuous R&D to ensure product performance, safety, and reliability from concept to mass production, with a focus on defect prevention and reducing variation and waste.

➢ People & Quality Culture

Empower every employee to own quality, build competence, act with integrity, and collaborate across sites to deliver consistent global standards.

➢ Process Excellence & Compliance

Operate disciplined, data-driven processes—risk-based thinking, change control, and effective CAPA—to ensure product consistency, regulatory compliance, and operational efficiency across our worldwide footprint.

➢ Continual Improvement & Measurable Objectives

Provide the framework for setting and reviewing measurable quality objectives to enhance the effectiveness of our QMS and support sustainable, long-term success.